Return & Refund Policy

Return & Refund Policy

At Aurum Home, your satisfaction is important to us.

Returns

We accept returns within 30 days of receiving your order. To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to your original payment method.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact

If you have any questions regarding returns or refunds, please visit our Contact Us page.